# [Let us handle the back-and-forth on your medical bill.](https://trymumm.com/categories/medical)

> Share your bill and what would help: a lower balance, a charge review or a manageable payment schedule. Mumm gathers the details and negotiates with the provider for you.

## How Mumm runs this category.

- 01 · Ask the provider to explain charges you do not recognize
- 02 · Request a review of possible duplicate or incorrect charges
- 03 · Ask about financial assistance or an adjusted balance
- 04 · Explore a payment schedule you can manage

## Mumm handles every step you used to dread.

**You used to have to**

- Read every CPT code on a 12-page itemized bill
- Argue with billing reps over duplicate charges
- Track down a charity-care application you didn't know existed
- Wait on hold to switch a payment plan

**With Mumm, you**

- Share the bill and tell us what you can manage
- Follow the updates and responses in your request
- Review questions about charges and proposed adjustments
- Review the amount and payment terms before agreeing

## Common questions.



## What if I already paid part of the bill?

Include the original bill, the amount you paid and the balance still requested. We can ask the provider to explain the remaining charges and consider an adjustment or payment arrangement.

## What if the bill has a deadline or is in collections?

Tell us the deadline and who is contacting you, and include any notices. Sending a request to Mumm does not pause a deadline or a collection process. We’ll keep those details visible as we work on your request.

## What information should I share?

Start with the provider, amount, deadline and what would help: a lower balance, a charge explanation or more time to pay. Add the relevant bill or notice so the request is based on your actual situation.