# [Turn a guest’s priorities into a stay they want to book.](https://trymumm.com/industries/hospitality)

> A guest may value breakfast, late checkout or a room upgrade more than a discount. Respond with an offer that fits their trip and what your property can deliver.

## How Mumm runs this category.

- 01 · Review dates, guest priorities and requested extras
- 02 · Offer a price with the inclusions you can provide
- 03 · Make availability, expiry and booking conditions clear
- 04 · Record the agreed package and follow-up updates