CONTACT
How can we help?
Pick the path that fits.
Get Help
For account questions, negotiation status, billing inquiries, and general support.
- Best for existing users.
- Response time: under 4 business hours.
Talk to Sales
For Mumm Commerce inquiries, demo requests, and partnership discussions.
- Best for businesses considering Mumm Commerce.
- Response time: same business day.
Press & Media
For interviews, embargoed inquiries, executive bios, and brand assets.
- Best for journalists and analysts.
- Response time: 24 hours for active stories.
Direct channels.
For specific needs, the right inbox usually beats a general one.
- Privacy & data requestsprivacy@mumm.com
- Security disclosure (PGP key)security@mumm.com
- Legallegal@mumm.com
- Disputesdisputes@mumm.com
- Acceptable use violationsabuse@mumm.com
- Agent behavior reportsagent@mumm.com
- Refund requestsfinance@mumm.com
- Job inquirieshiring@mumm.com
- Investor inquiriesir@mumm.com
- Generalhello@mumm.com
Mailing address
Mumm Labs, LLC251 Little Falls Drive
Wilmington, DE 19808
United States
Office hours
We're a small team. We try to keep response times short, but if a thread goes quiet for a day, ping us — we'd rather you follow up than wonder.